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Rules of communication with customers by phone
The impression of the company is formed in the first few minutes of a conversation with its representative. More than 95% of such conversations take place over the telephone – personal meetings are scheduled in exceptional cases. If the manager fails to reach the client or the conversation leaves an unpleasant impression, there will be no second chance – the latter will use the services of another organization. Etiquette of telephone communication includes many nuances, the main ones will be discussed in this article. Continue reading
Cryptocurrency: what it is, why it is needed, pros and cons
A few years ago, few people heard about cryptocurrency. Gradually, people began to learn more about it and now it is one of the most discussed topics in the whole world. But, despite the popularity of such virtual money, some people do not know what a cryptocurrency is, how it works, why it is needed, what types of cryptocurrency exist, whether it has disadvantages, what can be bought for such currency, etc. In this article on Elgreloo.com we will tell you detailed information about cryptocurrency and you will be able to understand this issue. Continue reading
Principles of franchising
When you open your own business, a person faces many challenges. It takes a lot of time to unleash the brand and develop the technology. The ability to realize management talents, gain financial independence and make a business a profitable investment is the goal of every entrepreneur. However, due to inexperience, beginning businessmen often make mistakes, feel insecure. What is a franchise and how does it work? Why is a ready business franchise a reasonable choice? We will try to answer simply and affordably. Continue reading
