Effective way to improve business
Improving business is a necessity due to the fact that everything is flowing and changing.…

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Open a live account on the USA (NYSE, NASDAQ, AMEX) online
An organized place where securities are traded is called the stock exchange. Usually traders (the…

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Virtual money: what it is, the pros and cons of e-currency
The world does not stand still, new technologies appear, and as it was possible to…

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Marketing as the cause of the global crisis
The answer to the question is known. The main cause of the global crisis is…

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product or service

Rules of communication with customers by phone

The impression of the company is formed in the first few minutes of a conversation with its representative. More than 95% of such conversations take place over the telephone – personal meetings are scheduled in exceptional cases. If the manager fails to reach the client or the conversation leaves an unpleasant impression, there will be no second chance – the latter will use the services of another organization. Etiquette of telephone communication includes many nuances, the main ones will be discussed in this article. Continue reading

How to become a real postindustrial?
It says a lot that the transition to a post-industrial economy has been launched. However,…

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Principles of franchising
When you open your own business, a person faces many challenges. It takes a lot…

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